Trait Design Limited is a graphic and digital design agency based in Tiptree, Essex.
First name, surname, salutation, job title, company name, company address, email addresses, telephone numbers (landline and mobile). If you have specifically asked us, we may also hold your personal home address to be able to contact you there or deliver work to that address rather than to your work address.
The majority of information we collect is provided by you directly, either verbally, via the telephone, in face to face meetings, via email to us or in writing.
We use the personal information we hold in the following ways; to generate quotations for projects, produce concepts, visuals and artwork, send you work specific information (pdfs, proofs and/or mock-ups) and generate associated documents i.e., quotations, invoices, statements and delivery notes.
We have internal procedures to prevent your personal information from being lost, used or accessed in an unauthorised way. Our servers are located in the UK.
Internal use of personal information at Trait is limited to employees who have a business need to access the data.
In the unlikely event of a suspected breech, we will notify you and the applicable regulator where and when we are legally required to do so.
Trait does not share any data with any third party person or organisation.
We will hold your information for as long as is necessary to fulfil the purposes it was collected for, unless you request for it to be removed or amended.
If we are supplied data to carry out a mailing, the data will be held for a maximum of one month from the mailing date unless otherwise requested by the provider.
Full details of your rights can be found on www.ico.org.uk
Please contact us if you have any questions about this policy, or about the data we hold about you.
Trait Design Limited, 10 Grange Farm, Grange Road, Tiptree, Essex, CO5 0QQ
T: 01621 817905 E: firstname.lastname@example.org
Due to current circumstances, you are best to get hold of us via email. We are committed to continuing to support all of our valued clients.
Thank you, Ross and Team